What happens when a project is suspended
When a project is suspended:- The project freezes. You can read your project and its resources, but you can no longer create new resources or change existing configuration. Deleting resources is still allowed, so you can clean up or offboard while suspended.
- Everything running stops — but nothing is deleted by Datum. Compute instances are stopped, published endpoints stop serving, open connections drop, and the project stops executing work.
- Your data is preserved. Disks, configuration, IP allocations, DNS records, and enabled-service state all remain in place.
What’s stopped vs. retained
What to expect on reinstatement
When a suspended project is reinstated:- The project unfreezes and accepts writes again.
- Everything starts back up automatically — instances boot fresh from their preserved disks and endpoints serve again. No redeploy is required.
- The full history of when and why the project was suspended and reinstated is retained for audit and appeal.
How to appeal or resolve a suspension
How a suspension is lifted depends on the reason it was set.
If your project’s suspension is set for a billing reason, resolve the payment to reinstate it automatically.
If it’s set for fraud, abuse, or compliance, you can submit an appeal for review. Datum reviews appeals for these types of suspensions before lifting them.